Journal article

CONFLICT MANAGEMENT SYSTEMS USED TO PROMOTE EMPLOYEE RELATIONS IN THE BOTSWANA EDUCATION SECTOR


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Publication Details

Author list: Tshukudu T

Publication year: 2021

Journal: European Journal of Social Law

Volume number: 51

Issue number: 2

Start page: 157

End page: 171

Number of pages: 15

ISSN: 2393-073X (E)

URL: https://heinonline.org/HOL/Page?handle=hein.journals/rveeenddr51&div=11&g_sent=1&casa_token=&collection=journals



This paper aims to examine issues related to the management of conflicts in the in the organization under the education sector. It focuses on alerting readers on the vitality of communication in managing conflicts. Furthermore, the most insertion of this paper is on the exploration of the nature of conflict in schools, its causes and techniques and redress. In today’s rapidly changing world, where different people with different cultures work together, workplace conflict is likely to occur. A lot of managers do not have the technical competence processes in place to cab it. It is essential and unavoidable because where there is human interaction, there is likelihood of personal likes and dislikes. These agreements and disagreements usually lead to conflicts which are either positive or negative. Schools like other organizations are prone to one or other type of conflict and various conflict management strategies are adopted for handling conflict; the most among these being, intervention, negotiation, avoidance and collaboration


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Last updated on 2024-20-11 at 17:24