This paper demonstrates the importance of reward management system within an organization within a local authority setting. Most importantly, the aim of this paper is evaluate reward management system used by the Gaborone City Council to motivate Council employees. Nowadays, companies are making many modifications on their rewards system to adopt internal and external changes. Reward system is used as a critical tool for driving business growth and boosting staff morale. It is important to align the right measures and reward systems with firm’s structure and culture. The role of total rewards is achieving business goals, employee productivity and employee retention cannot be underestimated. A total reward strategy has to be linked with the entire employee proposition making it a critical factor in the attraction and retention of talent in organisations. The reward management system is concerned with the formulation and implementation of strategies and policies that aim to reward employees, equitably and consistently in accordance with their value to the organization

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